MANAGED IT SERVICES
Everyday IT.
Properly looked after.
Keep the working day moving with a familiar team for the technology your people use. Make responsibility, access and support boundaries clear from the start.
WHERE IT FITS
Managed IT services
for your next step.
For small teams that need structured remote support and business email administration without leaving every issue to the busiest person in the office.
WHAT THE WORK COVERS
A useful scope.
Clear deliverables.
- 01
Remote help-desk support for up to 10 users within the agreed service hours.
- 02
Administration of the agreed business email environment.
- 03
Routine checks for the covered systems and a practical issue log.
- 04
A written list of covered users, tools, escalation routes and responsibilities.
PRODUCT PLANS / WEB.VOROHQ.COM
Business email, ready for the team.
Compare business email, Google Workspace and Titan plans at Voro HQ. Setup, migration and ongoing administration can be scoped with our IT team.
Product plans are billed separately from our agency work.
BEFORE WE BEGIN
A few things
to have ready.
Share a device and user list, email provider, known issues and existing support contracts. Identify account owners and approve access through a secure method.
THE BOUNDARIES
Know what
is included.
Hardware, licences, onsite attendance, after-hours response and additional users are outside the starting scope. A monthly plan does not imply unlimited work or 24/7 service.
Review our Terms & Conditions, Delivery Policy and Refund and Cancellation Policy alongside your accepted Scope.
A COMMON QUESTION
Does managed IT automatically include backups?
Backup ownership, frequency, retention and restore testing must be explicitly agreed. We can scope them where needed, but a help-desk arrangement should not be treated as proof that a complete current backup exists.